*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.
If you are having a medical emergency, call 9-1-1.
ER wait times are provided as an informational service to the public. They are approximate and are based on rolling 60 minutes average that is updated every 15 minutes. The times are the direct output from the ER clinical computers.
What does the time mean?
The ER wait time is defined as the amount of time that passes from the time the patient checks in at the ER desk to the time he or she is initially seen by a physician, physician assistant or nurse practitioner. Wait times are always dependent on the severity of the illnesses and injuries of other patients also in the ER. Patients with life-threatening conditions are always treated first.
Does posting the wait times affect how patients are prioritized?
Although the goal is to see each patient quickly, patients with life-threatening conditions are always treated first.
How does the ER maintain quality care if speed is the priority?
Quality care always comes first. Our ER process focuses on getting patients into rooms and seen by a clinical professional as quickly as possible for diagnosis and treatment after appropriate triage.
Is posting the wait times really necessary for an emergency room?
In many emergency rooms across the country, wait times have been increasing. LHN wants to ensure patients that it is dedicated to not only offering quality care but also providing that care as efficiently as possible.