We Are ER

High-tech, quality care

Quality care—when minutes count. In the emergency departments of Lutheran Health Network hospitals, our focus on patient experience and a higher level of care includes striving to achieve the shortest ER wait times.

Our ER commitment includes Dupont Hospital External Website Link, Lutheran Hospital External Website Link, Lutheran ER Statewood External Website Link, St. Joseph Hospital External Website Link, Bluffton Regional Medical Center External Website Link, Dukes Memorial Hospital External Website Link and Kosciusko Community Hospital External Website Link who all offer:

  • ER physicians
  • Fully equipped surgical suites
  • Comprehensive digital diagnostics
  • Fast access to the Network's comprehensive critical care services

Patients who come to the emergency departments of Lutheran Health Network are evaluated on a critical-need basis. This means patients with life-threatening conditions will be treated first.

The ER Process

What can you expect when you come to the ER?
When you arrive at the ER, you'll be greeted and rapidly entered into the hospital computer system. Next, you'll be evaluated by a nurse who will ask for more detail about your medical problem, including background information. And finally, you'll be taken to an exam room for appropriate tests and treatments.

How long does an Emergency Department visit take?
There is significant variability in the length of an Emergency Department visit, due mainly to the seriousness of the illness and the number of tests necessary. You can generally expect from one to four hours. You'll leave the Emergency Department with an examination as well as with the results from the tests that were performed.

Are there things that you should not come to the ER for?
In general, illnesses or conditions like common colds, minor skin rashes or other minor problems should be treated by your primary physician.

How long does it take to see the emergency physician?
The length of time to see the emergency physician can vary, but the average time at a Lutheran Health Network hospital is approximately 15 minutes from arrival to the Emergency Department. Patients with emergency conditions will be seen immediately.

What tests can be done in the Emergency Department?
Most basic and advanced diagnostic tests can be performed in the Emergency Department. However, tests that aren't immediately necessary can be scheduled after you've been discharged from the Emergency Department.

What happens if the emergency physician thinks you need to be admitted to the hospital?
If your condition requires you to stay in the hospital, the emergency physician will contact your primary physician or the appropriate specialist and arrange for them to admit you to the hospital. That physician assumes responsibility and directs your care while you're in the hospital.

Learn more about the ER Departments of Lutheran Health Network

*ER wait times are door to clinical professional and can change quickly depending on the urgency of patients that arrive by ambulance. Lutheran Health Network provides care to patients with life-threatening illnesses first.

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LUTHERAN HEALTH NETWORK
BLUFFTON REGIONAL MEDICAL CENTER | DUKES MEMORIAL HOSPITAL | DUPONT HOSPITAL* | KOSCIUSKO COMMUNITY HOSPITAL*
LUTHERAN HEALTH PHYSICIANS | LUTHERAN HOSPITAL* | MEDSTAT | THE ORTHOPEDIC HOSPITAL* | REDIMED | REHABILITATION HOSPITAL*
ST. JOSEPH HOSPITAL*

*A physician owned hospital.